The ride-sharing company Uber said Wednesday that it won’t allow users to change their Uber ride prices in the ride-hailing app, citing an app-wide policy change.
Uber has been trying to crack down on ride-booking practices, including charging customers to use the app.
A company spokeswoman said in a statement: “In a new set of circumstances, we decided to temporarily disable the Uber app, and will be providing the app for customers in the coming days.”
Uber did not provide a specific reason for the change.
Uber’s CEO Travis Kalanick said in April that Uber’s ride-purchase system was “out of sync with the way our drivers are trained.”
Uber is now reviewing the company’s policies regarding ride-service pricing.
In a statement to Reuters, Uber’s spokeswoman said: “We are committed to transparency, but we have not made the decision to remove the app from our iOS app.
We have no further comment at this time.”
Uber’s move comes after a surge in incidents involving drivers.
Uber is already facing questions about how it handles allegations of sexual assault, driver safety and drivers’ rights.